BT, EE, O2, and Vodafone customers have been issued a £42 warning as some face a hike in bills. Starting from January 2025, all mid-contract price rises from broadband, mobile, and pay-TV providers will need to be spelt out in pounds and pence when you sign up for the contract.
With the latest shake-up from Ofcom, inflation will no longer have any bearing on your broadband bills. But unfortunately, that doesn’t mean you can necessarily expect to see smaller price rises on your broadband or your mobile phone contract in 2025.
In fact, with inflation rates tipped to fall dramatically in the coming months, subscribers could experience higher increases than they would’ve seen under the CPI-linked system by the time March 31, 2025 rolls around, experts have warned.
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BT
The annual BT price increase affects the majority of its broadband customers, as the policy is now part of the provider’s T&Cs. All new BT customers who signed up or re-contracted with BT after September 2020 would have been subject to an annual price increase in line with inflation plus an additional 3.9%. This unfortunately means that you won’t be able to end your contract early as a result of the price increase, unless you pay an early exit fee.
For all customers starting a new BT contract from April 2024, however, BT’s annual price increases will be a flat £3 per month increase every April. Also, you might find that if you’re approaching the end of your contract, you could soon save money by switching to a cheaper deal once your initial fixed term comes to an end.
EE
Customers will see their bill rise by £1.50 a month from April, while TV customers will pay £2 a month more, and broadband customers will pay an extra £3 a month. Out-of-bundle services will be subject to an annual 5% increase.
There will be no increases for customers who are financially vulnerable or on a EE Basics package.
O2
From April 2025, the cost of an airtime plan will go up by £1.80 per month, but the device plan cost will remain unchanged. O2 said that recurring discounts won’t be adjusted annually anymore. Previously, they increased with inflation +3.9%, but now they’ll stay frozen.
Some costs for things like calls, texts, and data outside my allowance are going up too. From April 2026, some will increase annually by 5%. They’ve extended their fair usage policy for roaming outside Europe and increased international roaming rates (e.g., calls from £2/min to £3/min).
Three
Three mobile customers will see their bills increase this April by between £1 and £1.50 a month, depending on your data allowance. Your bill will rise by £1 a month if your data allowance is 4GB or less, or £1.25 a month if your data allowance is between 5GB and 99GB, or £1.50 a month if your data allowance is 100GB or more.
Virgin Media
Virgin Media O2 confirmed new annual price rises coming in April 2025. It will add £3.50 per month to full-fibre broadband bills — that’s £42 extra a year. New charges comply with Ofcom rules outlawing inflation-linked price rises. Virgin Media says incoming price rise is equivalent to less than 12p a day.
It will continue to fun £5m investment in full-fibre broadband and mobile internet, But critics have blasted Virgin Media O2 for the steepest increase of any network.
Vodafone
Vodafone broadband customers will see their bills rise by £3 a month from April, while mobile phone customers will see their prices rise by either £1 a month or £1.80 a month, depending on their contract. Customers who are identified as financially vulnerable, are on social tariffs, and pay-as-you-go customers, won’t see their prices rise.