O2 is closing down its pay-as-you-go data only mobile SIM services later this month. O2 has withdrawn their Pay As You Go (PAYG) Data and iPad SIMs (mobile broadband) from sale to new customers, it was revealed after Christmas.
And now it has informed existing customers of their plan to close the service by 31st January 2025. The Data SIMs allowed customers to choose from a selection of plans, each with a different allowance and expiry period. For example, you could pay £3 for 1GB (GigaByte) but that had to be used within a 24-hour period, or alternatively you’d pay £10 for 2GB lasting 90 days, then £20 for 8GB lasting 90 days or £30 for 12GB that lasted for 12-months.
O2 has written to customers and warned: “Closing down our Pay As You Go Mobile Broadband & iPad product. We’re sorry to let you know that we’re removing our Pay As You Go Mobile Broadband & iPad services from our portfolio on 31 January 2025.
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“Our customer account management portal will be closing on 17 December 2024 so if you want to check your remaining allowances, please do this before 17 December 2024.” The mobile phone network went on and added: “You can continue to use your service until 31 January 2025, after which time your service shall cease.
“As you are a Pay As You Go customer, you’re able to leave your service at any time with no Early Termination Charges. In order to obtain a refund for any data not used on your account, you’ll need to call O2 customer services on 0344 8090222 to provide your contact details so we can process your refund request.
“If you’re interested in alternative plans for iPad, tablets and mobile broadband, please click here to discover our great value Pay Monthly SIMs instead.”