At the time of writing (at around 3pm on Thursday, January 23), there were around 10,886 reports from users on DownDetector UK.
Around 82% of the reports were regarding the inability to make phone calls, while 15% and 3% were complaints about poor signal and internet.
A number of places have reportedly been affected, including Glasgow, London, Liverpool, Birmingham and Manchester.
Is Three down? Users report being unable to make phone calls
Discussing the issue, one Three customer said: “Not been able to do voice calls in over an hour almost two.. no ringing and yet full bars.. can’t send texts now either and it just says call failed now.”
Another added: No voice calls. Blank/silent when try to make a call… East Midlands (Leicestershire) since lunchtime. Internet barely working.”
A third person penned: “Not been able to make phone calls since about 1 p.m. West London area. Internet seems to be working okay.”
However, another user said: “My partner is unable to make outgoing calls, but can on 4g (WhatsApp). I’m also on 3, but my service so far is unaffected 🤞 Banbury.”