An organisation representing those who work in adult social care has said things are “likely to get worse” in the industry.
According to a national survey of social care users, 66.4% of 6,410 respondents were satisfied with the care they received in Yorkshire and The Humber. This is similar to the England average of 65.4% being satisfied with the service they received.
However, there is a great deal of regional variation ranging from 88.3% satisfied in Warwickshire to 52.3% in Trafford.
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Meanwhile, ADASS, a membership organisation which represents those who work in adult social care, said the variation “needs to change”, as it warned things were “likely to get worse”.
Melanie Williams, president of ADASS said: “It’s positive to hear social care is working well for many people that can access it, but this report confirms variation exists in care and support according to where people live and that needs to change.
“It also shows carers are under great pressure, often being forced to pick up the pieces due to a care system which isn’t fully meeting people’s needs.”
Across Yorkshire and The Humber, service users were most satisfied in Hull, with a 71.7% satisfaction rate.
The data, from the Adult Social Care Outcomes Framework, also asked service users a series of questions about their quality of life, inviting them to give a score out of 24. In Yorkshire and the Humber, care services received an average score of 19.3.
In addition, the survey was also open to carers, and 36.4% in Yorkshire said they were satisfied with social care services. Carers in Wakefield were the most satisfied in the region, with 46.1% expressing their satisfaction with the service.
Calderdale saw the lowest rate, with just 25.3% saying they were happy.
Ms Williams said changes made in the recent Budget to employers’ National Insurance contribution and National Living Wage increases could further harm the social care sector, creating a shortfall of around £1.3bn.
She added: “Fewer people will be able to draw on care and support to help them stay independent and well, including a reduction in support for family carers.”
She welcomed the Government’s plan for a National Care Service, but warned it needs to be “fully funded”, and “co-produced with people with lived experience of care and support”.
A Department of Health and Social Care spokesperson said tackling the changes facing adult social care was vital to the Government’s plans for growth.
“That is why we are taking the first steps towards building a National Care Service by introducing legislation that will establish the first ever fair pay agreement for care professionals and increasing the Carer’s Allowance earnings threshold by over £2,300 – the biggest rise since the 1970s.
“Alongside this, we are giving local authorities an additional £3.5 billion in 2025-26, including a £680 million increase in the social care grant to support the sector.”