Warning issued for 20 million Apple App Store users in UK

Apple is set to face court over claims it overcharged UK users on the App Store. Apple rejected the overcharging claim and said it had not violated any laws – but UK users have been told they could be handed compensation payouts.

Apple will appear in court on Monday over allegations that the company is abusing its dominant position in the app market and that its 30 per cent commission fee is in breach of European and UK competition laws in Great Britain.

The claim is being brought against the company by Dr Rachael Kent, an academic at King’s College London, on behalf of herself and about 19.6 million other iPhone and iPad users in the UK, it has been reported today (Monday January 13).

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Kent claims that the App Store made $15bn (£12bn) in revenue last year while spending £100m on operating costs, and that users are being overcharged as they have no other option. She said: “The App Store was a brilliant gateway for a range of interesting and innovative services that millions of us find useful, myself included. But 13 years after its launch, it has become the only gateway for millions of consumers. Apple guards access to the world of apps jealously, and charges entry and usage fees that are completely unjustified.

“This is the behaviour of a monopolist and is unacceptable. Ordinary people’s use of apps is growing all the time, and the last year in particular has increased our dependence on this technology. Apple has no right to charge us a 30% rent for so much of what we pay for on our phones – particularly when Apple itself is blocking our access to platforms and developers that are able to offer us much better deals. This is why I am taking this action.”

In a statement, Apple rejected the claim, saying the accusations were “meritless” and the company had not violated any laws. It said: “We believe this lawsuit is meritless and welcome the opportunity to discuss with the court our unwavering commitment to consumers and the many benefits the App Store and Apple’s valuable technologies have delivered to the UK’s innovation economy.

“The commission charged by the App Store are very much in the mainstream of those charged by all other digital marketplaces. In fact, 85% of apps on the App Store are free and developers pay Apple nothing. And for the vast majority of developers who do pay Apple a commission because they are selling a digital good or service, they are eligible for a commission rate of 15%.”

Image Credits and Reference: https://www.birminghammail.co.uk/news/midlands-news/warning-issued-20-million-apple-30769403

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